Return Policy
We allow returns on all products purchased on our website**excluding collector’s club items**, to be returned within 30 days, except as follows:
Any product may be returned within 30 days of the shipment date for a full refund as long as it is returned in the same condition as it was received. You must fill out a return authorization form, and return the item within 7 days of its arrival. If an order is returned to us, due to our failure to put an accurate address, because we have instructed you to refuse this order, because we have shipped the wrong items, or because we asked the shipping company to return the order, then our company is entirely responsible for the shipping charges, both to and from you, the buyer. Otherwise, the shipping costs, both to and from, are your responsibility and any charges billed to us will, in turn, be charged to you. The refund will be issued within 3-7 business days of the return of the product. If the product is received back in altered condition (e.g. a sealed box opened, a booster pack opened, a crease on a near-mint roleplaying book etc.), then it will be treated as a sale to us of a used item, not as a return, and your credit will depend on what we would normally pay for that used product (if any). If you have purchased a factory sealed item that is missing pieces, parts, instructions, etc., please let us know and we will contact the manufacturer to obtain replacement pieces. To do your return, contact us by email.
